General FAQs

Where are you located?

  • We are located in Maharaj Avenue, Off Ragoonanan Road in Longdenville

What are your payment methods?

Payment Methods:

  • Linx (Debit Card Only)
  • Cash
  • Online Bank Transfer
  • Bank Deposit
  • Cheque (Personal Cheques are not accepted)

A screenshot of the payment confirmation receipt must be sent to us via email or WhatsApp

What is the procedure to complete the booking process?

  • All documents (Terms and Conditions, Refundable Security Deposit, Quotation) must be signed and sent back to us to complete the confirmation of your booking

What is the Refundable Security Deposit/Variation Cost?

  • The Refundable Security Deposit is a caution fee placed on all orders in the event that any of the rented items are damaged, misplaced or returned late. According to how you choose to have your deposit returned to you in our Terms and Conditions determines the process time.

Can I make payment on delivery?

  • No payment is accepted in any form on delivery. All orders must be paid in full before the items are delivered/collected

Do you accept PO's?

  • Purchase Orders are accepted with a ninety (90) days payment period.

How long in advance can I use the cheque payment method?

  • Cheque payments are only accepted nothing less than four (4) workings days before your event date